I was at first skeptical when you see all the ratings are solid 5 stars, but you got to personally experience it with Dave and Tracy to understand how professional and truthful / honest they are. I have always been very reluctant to take my car to repair shop as you hear all the horror stories. Anyhow, Dave is truly a professional, very down to earth with direct and honest feedback. Had I taken my car to another repair shop, I'm likely to get scam or ripped off. Instead, Dave pointed out the issue and fixed it on the spot. I was very thankful to find this repair shop for my BMW and definitely recommend this if you want professional and honest mechanics.